1. INTRODUCTION

Express Agriculture LLC, doing business as Pressure Bomb Express (“Express Agriculture,” “Pressure Bomb Express,” “PBE,” “Company,” “we,” “us,” or “our”), is committed to respecting the privacy rights of its customers, visitors, and other users of www.pressurebombexpress.com and any related websites, software, mobile applications, products, and services (collectively, the “Site” and “Services”).

We created this Privacy Policy to explain how we collect, use, disclose, and protect information in connection with the Site and Services.

This Privacy Policy applies to the Site and Services and does not apply to third-party websites that you may access through the Site or Services. Those websites may have their own data collection, storage, use, and privacy practices.

BY USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR SERVICES.

2. TYPES OF INFORMATION COLLECTED

2.1 Automatically Collected Information

We may use cookies and similar technologies to automatically collect certain information when you visit the Site or use the Services.

This information may include, without limitation, IP addresses, domain servers, device and browser types, activity within the Site or Services, settings, preferences, and other technical information used to operate, maintain, secure, and improve the Services.

Cookies may be disabled through your browser or device settings; however, doing so may limit access to certain features of the Site or Services.

2.2 Personal Information

To access certain features of the Services, you may be required to provide information that identifies or relates to you.

This information may include, without limitation:

• Name;

• Email address;

• Telephone or mobile telephone number;

• Mailing or billing address;

• Account and login information;

• Payment and transaction information;

• Farm, ranch, orchard, field, irrigation, crop, sensor, or monitoring information associated with your account;

• Communications with us; and

• Other information that you voluntarily provide through the Site, Services, forms, surveys, customer-support communications, or other interactions with us.

We endeavor to limit the Personal Information we collect to information reasonably necessary to provide, maintain, improve, and support the Services and for the other purposes described in this Privacy Policy.

2.3 User-Submitted Information

We may store information that you submit to or through the Site or Services, including account information, agricultural data, photographs, comments, reports, and other content associated with your use of the Services.

Information intentionally submitted to a publicly accessible area of the Services may be visible to others.

2.4 Contacting Us

If you contact us to request assistance, provide feedback, register a complaint, or ask a question, we may collect and retain Personal Information and other information contained in your communication so that we can respond appropriately and maintain records of the communication.

2.5 Enforcement and Security

We may use information collected through the Site or Services to protect the Company, our customers, and others; prevent or investigate fraud, abuse, security incidents, or unlawful activity; enforce our Terms of Use; and comply with applicable laws and legal obligations.

3. USE OF INFORMATION

3.1 Operation of the Services

We may use Personal Information and other information to:

• Create and maintain customer accounts;

• Provide the Site and Services;

• Provide agricultural monitoring, sensor, irrigation, and related functionality;

• Display and communicate monitoring information and alerts;

• Process transactions;

• Respond to customer inquiries and provide support;

• Maintain and improve the Site and Services;

• Communicate with customers regarding their accounts and Services;

• Protect the security and integrity of our systems; and

• Comply with applicable legal requirements.

3.2 Service Providers and Other Disclosures

We do not sell Personal Information.

We may disclose Personal Information to service providers that perform services on our behalf, such as hosting, cloud infrastructure, payment processing, communications, messaging, data storage, security, analytics, and customer-support services.

Such information may be disclosed only as reasonably necessary for those providers to perform services on our behalf.

We may also disclose information when reasonably necessary to investigate or prevent suspected fraud, illegal activities, threats to safety, violations of our Terms of Use, or other misconduct; to comply with applicable law, legal process, court orders, or governmental requests; or in connection with a merger, acquisition, financing, sale, reorganization, or transfer of all or substantially all of the Company’s business or assets.

Notwithstanding anything else in this Privacy Policy, mobile telephone numbers, SMS opt-in information, and SMS consent are subject to the additional restrictions contained in Section 4 below.

3.3 User Choice

You may choose not to provide certain Personal Information. However, certain information may be required in order to create an account, provide particular Services, or make specific features available.

Participation in our SMS/text messaging program is voluntary and is not required as a condition of purchasing goods or services or maintaining an account.

4. SMS/TEXT MESSAGING PRIVACY

4.1 SMS Program

Express Agriculture LLC dba Pressure Bomb Express may provide SMS/text messaging services to customers who affirmatively opt in to receive such messages.

Depending on the Services selected by the customer, messages may include irrigation notifications, sensor and monitoring alerts, account notifications, system or service updates, customer-support communications, and other informational or transactional communications associated with Express Agriculture or Pressure Bomb Express products and services.

4.2 Mobile Information We Collect

When you opt in to SMS communications, we may collect and maintain your mobile telephone number, your messaging preferences, records relating to your consent, the date and method by which consent was provided, and information concerning messages sent to or received from your mobile number.

4.3 Use and Sharing of Mobile Information

We use mobile information to operate and administer our messaging program and provide communications that you have requested or authorized.

We do not sell or share your SMS opt-in data, mobile telephone number, or SMS consent with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be transferred, sold, rented, or otherwise provided to third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to vendors and service providers that assist us in providing messaging, telecommunications, hosting, customer support, or related services on our behalf, but only to the extent reasonably necessary to provide those services. Such service providers are not authorized to use SMS opt-in data or consent for their own marketing or promotional purposes.

The foregoing restrictions regarding SMS opt-in data and consent apply notwithstanding any other data-sharing provisions contained in this Privacy Policy.

4.4 Message Frequency and Charges

Message frequency varies depending upon the Services you use, your account activity, monitoring conditions, configured notifications and alerts, and your interactions with Express Agriculture or Pressure Bomb Express.

Message and data rates may apply.

Your wireless carrier’s standard messaging and data charges may apply to SMS messages sent or received in connection with our messaging program.

4.5 SMS Consent and Opt-Out

Consent to receive SMS/text messages is voluntary and is not a condition of purchasing goods or services.

You may withdraw your consent at any time by replying STOP to a message from us.

For assistance regarding our SMS program, reply HELP to a message from us or contact us at info@pressurebombexpress.com or 530-518-1322.

For additional information regarding our SMS messaging program, please review our Terms of Use.

5. CONFIDENTIALITY AND SECURITY

Except as otherwise described in this Privacy Policy, we seek to keep Personal Information private and disclose it only as reasonably necessary to provide the Services, comply with legal obligations, protect our rights or property, protect users or others, or enforce our Terms of Use.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Information.

However, no Internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

Users are responsible for maintaining the confidentiality of their usernames, passwords, and other account credentials.

6. LOST OR STOLEN ACCOUNT INFORMATION

You should promptly notify us if you believe your account credentials, payment information, or other account information has been lost, stolen, compromised, or used without authorization so that appropriate steps may be taken.

7. PUBLIC INFORMATION AND THIRD-PARTY WEBSITES

The Site or Services may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties.

If the Services provide publicly accessible areas, information voluntarily disclosed in those areas may become publicly available. You should exercise care when deciding what Personal Information to disclose publicly.

8. BLOGS, FORUMS, AND COMMUNITY FEATURES

If our Site or Services offer publicly accessible blogs, forums, message boards, or similar community features, information submitted through those areas may be read, collected, and used by others.

We are not responsible for Personal Information that users voluntarily choose to make publicly available through those features.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we make changes, we will post the revised Privacy Policy on the Site and update the Effective Date shown above.

Your continued use of the Site or Services following the effective date of a revised Privacy Policy constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

10. CONTACT US

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Express Agriculture LLC
dba Pressure Bomb Express
P.O. Box 6279
Chico, California 95927

Email: privacypolicy@pressurebombexpress.com

For general customer support:

Email: info@pressurebombexpress.com
Telephone: 530-518-1322